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Submitted 7 months ago
By Carol C44
From undisclosed
Verified BuyerVerified Reviewer
Reviewed at
The LG soundbar with sub-woofer was giving me issues within the year it was purchased and resulted in having to pack them up and go through the hassle of shipping them to the repair facility. I was not very pleased. However, the repair was covered under warranty and I will receive the items back today. I'm hoping they last longer than less than a year when I get them back and connected. I did not expect that these products, from LG, would "break" within a year. Disappointed! I'm hoping my warranty is extended another year.
Official Response by LG - BV
Hi Carol, thank you so much for sharing your thoughts on your soundbar shipment! We truly appreciate your feedback and want you to know that we’re here for you every step of the way. Our goal is to make sure you have an amazing experience with your soundbar once it’s back from repair. If there’s anything else you need or if you have any questions, please don’t hesitate to reach out to us on social media at @LGUSSUpport. We’re always happy to help because your satisfaction means the world to us! ^Anthony
Submitted 11 months ago
By Dotb
From Alabama
Submitted as part of a sweepstakes entry
I bought this for my mom to be able to hear the tv better without it being really loud. It works great
Submitted 1 year ago
By Logistic Auto
Verified BuyerVerified Buyer
I bought this to be pies with my 65" OLED television. It works amazingly. Great purchase.
By Johnkn
From OH
I bought this product a month ago and I really love it. You have so many sound options to choose from. It has a very quality sound coupled with Dolby Atmos.
By Lg 80 qy
From Houston texas
I bought a 2 months ago thought it sound better than my other one but it's not
Hi there. Thank you for reaching us. I'm so sorry to hear that your new LG S80QY TV hasn't met your expectations. I can imagine how frustrating it must be to think you've upgraded to a better TV, only to find that it's not living up to your standards. First and foremost, I want to acknowledge that we appreciate your loyalty and trust in our brand, and I'm disappointed that we haven't been able to deliver the quality you deserve. I can assure you that we're committed to making things right. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
By S80Qy
From Marquette Michigan
Great sounding bar that has lots of bass!! Highly recommend!!
By bjdd
From maryalnd
great bass. easy set up. need some small Tweeks. real small
By CRich76
I have had this installed for a week now and it sounds great, easy installation, decent price. Would recommend to anyone.
By Lil red vette
From Farmington missouri
Great system. sounds outstanding ! plenty of bass, doby atmos sounds great. easy to set up and adjust. would recommend the wireless rear speakers makes a Hugh different. LG sound app connected and worked great no problems on anything
By Grumpydad0612
Purchased tv and sound system nothing but issues with sound going in and out after sound bar repair still same problem don't appreciate that. I should have to do tests on your products that your technicians are being paid for now somebody is coming Monday to see what they can do.
Hi there! We understand how much of a damper inconsistent volume can put on your entertainment routine! Let's have a closer look! Please try performing a reset on the soundbar by following the steps in the following link: http://spr.ly/6420wWQ90. Please send us a private message on social media (@LGUSSupport) with your phone, model, & serial number. We're here for your support until we get this resolved! ^Chris