With DJI Care Refresh, you can enjoy peace of mind and fly with confidence, knowing that you are protected from crashes, water damage, and other mishaps. DJI Care Refresh also offers VIP support, free shipping, and priority service. For a small additional fee, you can get up to two replacement units within one year.
DJI Care Refresh Flyaway Coverage covers situations where the aircraft goes missing during flight, allowing you to enjoy worry-free flights. To ensure that your aircraft can enjoy Flyaway replacement service, please bind your DJI account and device with the aircraft in advance through the app. Flyaway replacement service cannot be used if the account or device was not bound before the flyaway incident occurred.
DJI Care Refresh 1-Year Plan for the DJI Mavic 3 Pro is available for purchase when you buy a new DJI Mavic 3 Pro or within 48 hours of activating your drone
*Please note that a replacement fee is required for product replacement. The first product replacement fee is $159, If you use the replacement available for Flyaway Coverage, the replacement fee will be $739.
Flyaway Coverage
DJI Care Refresh Flyaway Coverage covers situations where aircraft goes missing during flight, allowing you to enjoy worry-free flights
Full Coverage, Hassle-Free
Accidental damage is coveredby the replacement service, including collsions,water damage, etc. The replacement unites are brand new products or equivalent to brand new products in performance and reliabilty.
Free Shipping
DJI will cover cost both waysanytime a product is sent back for replacement service.
Product Replacement
If damage occurs to the product during normal use or from an accident, after completing the replacement service process, you can obtain a functional product from DJI. Please note that a replacement fee is required for product replacement.
Global Service and Support
With an exclusive Internatinoal Warranty Service provided by DJI Care Refresh, you can have access to replacement or repair service at any authorized repair center across the globe.
